Review Analyzer Pro

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AI Analysis

Total Reviews	—
Average Rating	—
Period	—
5-Star Reviews	0
4-Star Reviews	0
3-Star Reviews	0
2-Star Reviews	0
1-Star Reviews	0
Unanswered Reviews	0

What Each Category Means

Negative reviews (1–3 stars) are classified into these categories by AI analysis:

Product Quality: Issues with the product itself — defects, not as described, poor materials, broke quickly
Customer Service: Poor support experience — slow response, unhelpful agents, rude staff
Shipping & Delivery: Late delivery, wrong item shipped, damaged in transit, lost packages
Pricing & Value: Overpriced, hidden fees, not worth the money, cheaper alternatives exist
Website/App Experience: Difficult checkout, website bugs, confusing navigation, payment errors
Return & Refund: Refund denied or delayed, complicated return process, no refund received
Communication: No order updates, ignored emails, lack of transparency about status
Billing Issues: Double charged, wrong amount billed, unauthorized charges, subscription problems
Trust & Transparency: Fake reviews suspected, misleading ads, scam concerns, bait and switch
Other: Issues that don't fit the above categories

Negative Trustpilot Reviews by Category

Shows how many negative reviews (1–3 stars) fall into each issue category. Helps identify the biggest problem areas — for example, if "Product Quality" has the most complaints, that's where to focus improvement first. Click any bar to see the actual reviews.

Negative Trustpilot Reviews — Month by Month

Tracks how negative reviews are distributed across months, broken down by category. Useful for spotting trends — a sudden spike in "Shipping & Delivery" complaints in a particular month could indicate a logistics issue. Click any bar to see the reviews for that month and category.

Trustpilot Reviews vs Unanswered — Month by Month

Compares total reviews received each month (blue) against reviews that have no reply (red). A high red bar means customers are not getting responses — replying to reviews builds trust and can improve your rating. Click any bar to see the reviews.

Review Details

Review ID	Date	Rating	Category	Sub-category