Analyzing reviews...
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Analyzing negative reviews with AI...
| Total Reviews | — |
| Average Rating | — |
| Period | — |
| 5-Star Reviews | 0 |
| 4-Star Reviews | 0 |
| 3-Star Reviews | 0 |
| 2-Star Reviews | 0 |
| 1-Star Reviews | 0 |
| Unanswered Reviews | 0 |
Negative reviews (1–3 stars) are classified into these categories by AI analysis:
Shows how many negative reviews (1–3 stars) fall into each issue category. Helps identify the biggest problem areas — for example, if "Product Quality" has the most complaints, that's where to focus improvement first. Click any bar to see the actual reviews.
Tracks how negative reviews are distributed across months, broken down by category. Useful for spotting trends — a sudden spike in "Shipping & Delivery" complaints in a particular month could indicate a logistics issue. Click any bar to see the reviews for that month and category.
Compares total reviews received each month (blue) against reviews that have no reply (red). A high red bar means customers are not getting responses — replying to reviews builds trust and can improve your rating. Click any bar to see the reviews.
| Review ID | Date | Rating | Category | Sub-category |
|---|
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